Privacy Policy

The Company "PPC OPTICAL COMMUNICATIONS SINGLE MEMBER S.A." with the distinctive title "FIBERGRID" acknowledges the importance of your personal data and is committed to processing it in accordance with the terms and limitations of the European Regulation 2016/679 (GDPR). In this document, we set out the principles based on which your personal data is provided by you through this website and, where applicable, collected by us, in accordance with the applicable regulatory framework for the Protection of Personal Data. Please read the present notice carefully.

Our website www.fibergrid.gr (hereinafter "Website") is addressed to our potential business partners, as well as to the general public. By following links provided on our Website, you may be directed to third party websites, which are governed by different terms of use and different privacy policies regarding the management and processing of personal data, in which case our Company assumes no responsibility.

Data Controller:

We inform you that our Company with the distinctive title "FIBERGRID", having its registered seat in Athens, 57 Veranzerou st., GR-104 37, is the Data Controller of this Website, as laid down in the Regulation (EU) 2016/679 (hereinafter "GDPR"), who assumes all Data Controller rights and obligations arising from the law.

For any question or request regarding the processing of your personal data, you can contact us either by e-mail: it@fibergrid.gr, or by postal mail, to the attention of the Human Resources Department at the mailing address: 1-3, Nymphaiou st. and Laodikias st., Ilisia/Athens, GR-115 28.

In case you need further clarifications or information about the collection and processing of your personal data by PPC, you can send an e-mail to dpo.office@dei.gr to contact our Data Protection Officer, who will examine your case.

If you are not satisfied with our response or if you believe that we are not processing your personal data pursuant to the law, you have the right to appeal to the Hellenic Data Protection Authority (hereinafter referred to as the HDPA), having its seat at 1-3, Kifisias ave., Athens, GR-115 23, tel. +30 210 6475600 and email: contact@dpa.gr.

Information and Personal Data that we may collect and purpose of their collection:

Through the cookies of the browser you use when browsing our Website, we may collect information with regard to the type of browser you use for the purpose of managing our system, as well as for statistical purposes (to compile aggregate information about our Website visitors). This information does not identify any natural person.

When using the https://www.fibergrid.gr/el/contact-us contact form, when you post a comment or request more information, so as to meet your request and provide you with any appropriate response.

Categories of personal data that may be collected:

Depending on the purpose of your visit to our Website, you may be asked by our Company to provide us with basic personal details, such as your full name, address, e-mail address, phone number, etc. Our Company is committed to:

  • processing the type and volume of personal data in a limited way, to the extent strictly necessary for the specific processing process.
  • ensuring that only authorized employees have access to the data, where necessary.
  • ensuring the confidentiality of your personal data for as long as it remains at the Company’s disposal.
  • not processing your personal data for purposes other than those disclosed to you during your first login to our Website.
  • not disclosing your data to any third party unless it has your prior written authorization or unless required by a court judgement or decision issued by another public authority.

In accordance with the Personal Data Protection Law, you shall have the right to control the use of your personal data which are processed by our Company. You shall also have the right to modify, restrict, transfer, or erase your personal data by contacting us, using any of the methods mentioned above.

Retention period of Personal Data

The retention period of your personal data depends on the purpose of its collection, as follows:

The personal data that you provide in the comments/communication section shall be retained for a maximum period of two (2) years from the date you sent your comment to our Company or from the date we sent our reply to you.

Processing by third parties (Data Processors)

Personal data is processed by third co-operating companies and we ensure that they are committed to the correct use of your personal data in line with the European Regulation.

Data Security

Since the transmission of information over the Internet is not completely secure, our Company makes every effort to protect your personal data and our Website has a security -encryption certificate.

Encryption

Wherever you enter personal data on our Website, such as full name, mailing address, phone number, etc., a 128-bit SSL certificate has been installed. Encryption is essentially a way of encoding information until it is transferred to its designated recipient, who will be able to decrypt it by using the appropriate key. Every time you log in to our Company, the entire communication between your computer and the Company's systems is encrypted using a 128-bit key. That is to say, each time you transfer information to the system, your browser first encrypts it using a 128- bit key and then transmits it to the system. Our Website system first decrypts the information received, using the same key (which is set when logging in to the service) and then processes it.

User identification

When using the Platform on our Website, you are asked to use two login credentials for your identification: your E-mail or Username and your Password, which gives you access to your personal data in the most secure way. You have the possibility to change your Password as often as you wish. You are the only person who has access to your information, through the above credentials, and you are solely responsible for keeping your personal data confidential and protect it from unauthorized disclosure. In case of loss or leak of these credentials, you must notify us immediately, otherwise our Website shall not be held responsible for use of your login credentials by unauthorized persons. We recommend that, for security reasons, you change your Password regularly and avoid using the same and easily traceable credentials (e.g. date of birth).

After twenty (20) minutes of inactivity, you will be automatically logged out of the member area of the website, for data security reasons.

Cookies

Our Website uses Cookies. Cookies are text files, which are sent and stored on the user's computer, allowing our Website to operate smoothly without technical anomalies, to identify frequent users, to facilitate their access to our Website and optimize the content of our Website.

The non-personal data collected includes the type of web browser used, the type of computer, its operating system and that of the internet service provider (ISP), the domain, the number, the time and date of previous visits, the start and end of the visit, the user's options per visit. Cookies help us to upgrade the services we provide by improving the web browsing experience of users.

Cookies do not store any personal information of the user and do not lead to the identification of the user’s computer with a specific person. Moreover, Cookies do not allow access to the files on the visitor's computer. Cookies do not cause damage to the users' computers, nor to the files saved on them.

The company uses cookies in order to:

  • Track user's activity and preferences within the page (Google).
  • Properly analyze Website traffic in Google Analytics.
  • Note that the user has accepted the Cookies notification, to keep the information so that the notification message will not appear a second time (in the same browser and provided that the user has not deleted the Cookies in that browser).
  • Note user's preferred language. The Website user has a two-language option, Greek and English. This option is stored in a Cookie to display the content to the user in the appropriate (selected) language.
  • Note the user's session. It keeps the session ID (unique) that is automatically created by the application during the first visit to the webpage.
  • Keep information about the browser type, browser language, time and date of Website visit, whether the user visited the Website after having visited any social media.

Amendments to the Privacy Policy

The Company reserves the right to amend the present Privacy Policy Statement from time to time. Any amendment shall be posted on this location of our Website.